服务条款

Overview Welcome to The Ordinary! The terms “we” and “our” refer to The Ordinary. The Ordinary operates this store and website, including all related information, content, features, tools, products, and services related to your order, to provide you (the customer) with a curated shopping experience (the “Service”). The Ordinary is powered by Shopify, which enables us to provide the Service to you.

The following Terms of Service, together with any policies mentioned herein (hereinafter referred to as the “Terms of Service” or “Terms”), outline your rights and responsibilities when using the Service.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover disclaimers and limitations of liability.

By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Service.

Section 1 - Access and Account By agreeing to these Terms of Service, you represent that you are of legal age in your state or province and that you permit any of your minor dependents to use the Service on devices you own, purchase, or manage.

To use this service, including accessing or browsing our online store or purchasing any of our products or services, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, up-to-date, and complete, and that you have all the rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products
We make every effort to accurately represent our products and services in our online store. However, please note that due to differences in the type of device you use to access the store and the settings and configurations of your device, colors or product appearances may differ from how they appear on your screen.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be the same as that displayed or presented in our online store.

All product descriptions are subject to change without notice, and we reserve the right of final interpretation. We reserve the right to discontinue the availability of any product at any time and, depending on the circumstances, limit the quantity of any product available to any person, region, or jurisdiction.

Part 3 - Orders

By placing an order, you are making an offer to purchase. The Ordinary reserves the right to accept or reject your order at its sole discretion for any reason. Your order is only valid after The Ordinary confirms its acceptance. Your order will only be accepted after we have received and processed your payment. Please carefully review your order before submitting it, as The Ordinary may not be able to accept cancellation requests once the order has been accepted. If we do not accept, change, or cancel your order, we will attempt to contact you via the email address, billing address, and/or phone number you provided when placing your order.

Your purchase is only eligible for return or exchange according to our refund policy [link].

You represent and warrant that your purchase is for your personal or household use only and not for commercial resale or export.

Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price of the product or service is the valid price at the time of ordering and will be listed in your order confirmation email. Unless otherwise expressly stated, the prices shown do not include taxes, shipping, handling fees, customs duties, or import charges.

Prices listed in our online store may differ from those in physical stores, third-party online stores, or other stores. We may offer promotional activities from time to time, which may affect pricing and are subject to terms of service other than these Terms. In the event of any conflict between these Terms and these Promotional Terms, the Promotional Terms shall prevail.

You agree to provide up-to-date, complete, and accurate purchase, payment, and account information when making purchases in our store. You agree to keep your account and other information, including your email address, credit card number, and expiry date, up-to-date so that we can complete your transaction and contact you if necessary.

You represent and warrant that (1) the credit card information you provide is true, correct, and complete; (2) you have duly authorized the use of your credit card for the purchase; (3) your credit card company will cover any costs incurred by you; and (4) you will pay any costs incurred by you at the published prices, including shipping and handling fees and all applicable taxes (if any).

Section 5 - Shipping and Delivery
We are not liable for any delays in shipping and delivery. All delivery times are estimates only and cannot be guaranteed to be accurate. We are not responsible for delays caused by carrier, customs handling, or circumstances beyond our control. Once we hand over the product to the carrier, ownership and the risk of loss transfer to you.

Section 6 - Intellectual Property
Our Services, including but not limited to all trademarks, brands, words, display content, images, graphics, product reviews, videos, and audio, and their design, selection, and arrangement, are owned by The Ordinary, its affiliates, or licensors, and are protected under U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial purposes only. You may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Unless expressly stated otherwise, nothing in these Terms shall be construed as granting you any patent, trademark, copyright, or other intellectual property license or other rights to The Ordinary, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. The Ordinary retains all rights not expressly granted in this Agreement.

The Ordinary's name, logo, product and service names, designs, and slogans are trademarks of The Ordinary or its affiliates or licensors. You may not use this trademark without the prior written permission of The Ordinary. Shopify's name, logo, product and service names, design, and tagline are trademarks of Shopify. All other names, logos, product and service names, designs, and taglines appearing in the Service are trademarks of their respective owners.

Section 7 - Optional Tools

You may gain access to customer tools provided by third parties as part of the Service, but we neither monitor nor control these tools and cannot interfere with them in any way.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind, and make no endorsements. We assume no liability whatsoever for any liability arising out of or related to your use of optional third-party tools.

You use any optional tools provided on this website at your own risk and at your own discretion, and you should ensure that you are familiar with and agree to the terms of the tools provided by the relevant third-party providers.

In the future, we may also provide new features through the Service (including the release of new tools and resources). Such new features shall also be considered part of the Service and subject to these Terms of Service.

Section 8 - Third-Party Links

The Service may contain material and hyperlinks (including any embedded third-party features) from websites provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party material or website you choose to access. You do so at your own risk if you decide to leave the Service to access such material or third-party website.

We are not liable for any damage or loss resulting from your access to any third-party website, or from purchasing or using any products, services, resources, or content on any third-party website. Please carefully read and understand the policies and terms of third parties before making any transactions. If you have any complaints, claims, or concerns or questions regarding third-party products and services, please contact the third party directly.

Section 9 - Relationship with Shopify

[Merchant Note: This section accurately describes the relationship between Shopify and your store. Please do not delete or modify it.] The Ordinary is powered by Shopify, which enables us to provide services to you. However, any sales and purchases you make in our store are made directly with The Ordinary. By using this Service, you acknowledge and agree that Shopify is not liable for any aspect of any sale you make between you and The Ordinary, including any injury, damage, or loss arising from or related to your purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to any purchase you make or transact with The Ordinary.

Section 10 - Privacy Policy All personal information we collect through the Service is governed by our Privacy Policy, which can be viewed here [link]. Some personal information may be affected by Shopify's Privacy Policy, which can be viewed here. By using this Service, you acknowledge that you have read and understood this Privacy Policy.

Because the Service is hosted by Shopify, Shopify processes personal information about your access to and use of the Service in order to provide and improve the Service. Information you submit to the Service will be transferred to Shopify and third parties, who may be located in other countries outside your place of residence, to provide you with the Service. Please see our Privacy Policy [link] for details on how we, Shopify, and our partners use your personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service, while fulfilling our obligations and exercising our rights under the Terms of Service.

You also represent and warrant that: (1) you own or hold all necessary rights to all Feedback; (2) you have disclosed any compensation or reward in connection with submitting Feedback; and (3) your Feedback complies with the provisions of these Terms. We have no obligation to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback. We may (but are not obligated to) monitor, edit, or remove content that we deem illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your feedback will not infringe any rights of any third party, including copyright, trademark, privacy, personal rights, or other individual or membership rights. You also agree that your feedback must not contain defamatory or other illegal, abusive, or obscene content, nor any computer virus or other malicious software that may in any way affect the operation of the Service or any related website. You must not use a false email address, impersonate another person, or otherwise mislead us or any third party into believing the source of any feedback. You are solely responsible for any feedback you provide and its accuracy. We are not liable for, nor have any legal obligations to, any feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions Information in the Service may sometimes contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, and have the right to change or update information or cancel orders at any time if the information is inaccurate, without prior notice (including after you have submitted your order).

Article 13 - Prohibited Uses
You may only access and use this service for lawful purposes. You may not, directly or indirectly, access or use the Service for the following purposes: (1) any illegal or malicious purpose; (2) to violate any international, federal, provincial, or state statute, regulation, law, or local ordinance; (3) to infringe or violate our intellectual property rights or the intellectual property rights of others; (4) to harass, abuse, insult, harm, defame, slander, intimidate, or harm any of our employees or any other person; (5) to disseminate false or misleading information; (6) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (7) to send or cause the sending of any advertising or promotional material, including any “spam,” “chain mail,” “junk mail,” or any other similar promotional content; (8) to impersonate or attempt to impersonate any other person or entity; or (9) to engage in any other conduct that restricts or hinders any person’s use of or enjoyment of the Service, or conduct that we believe may harm or hold liable The Ordinary, Shopify, or Service users. Furthermore, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service; (2) copy, reproduce, extract, sell, resell, or exploit any part of the Service; (3) collect or track the personal information of others; (4) send spam, phishing emails, spoofing emails, or abuse the Service under any pretext; (5) use any bots, web crawlers, scrapers, data collection and extraction tools, automated devices or processes, AI tools (such as proxy AI), or access the Service automatically or manually; or (6) interfere with, bypass, or circumvent our security, authorization features, bot exclusion headers, or other measures we take to restrict access to the Service. We have the right to suspend, disable, or terminate your account at any time without notice if we believe you have violated any part of these Terms.

Section 14 - Proxy

14.1 This section (“Proxy Terms”) applies if you use, permit, enable, or cause the deployment of a proxy to access, use, or interact with any Service. “Agent” means any software or service that can act autonomously or semi-autonomously on behalf of or at the direction of any person or entity, and can perform or use an individual’s or entity’s device without direct supervision.

14.2 No agent may access, use, or interact with the Service unless it always identifies itself and operates strictly in accordance with the requirements of Section 14.4 below.

Furthermore, if we require agents not to access, use, or interact with any service, then no agent may access, use, or interact with the service.

14.3 We may restrict any agent's access to, use of, or interaction with the service through technical measures and other means.

14.4 Agents must: (1) identify that the request originates from an agent in all HTTP/HTTPS requests and disclose the agent's name by including the following in the user agent string of the request: "Agent/[Agent Name]"; (2) not conceal or obscure the fact that any access, use, or interaction originates from an agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish between computers and humans; (3) truthfully answer any questions or prompts designed to determine whether the interaction originates from a human or a computer; and (4) not circumvent or otherwise evade any measures designed to prevent, restrict, modify, or control an agent's access to, use of, or interaction with the service.

Article 15 - Termination

We may terminate this Agreement or your access to the Services (or any part thereof) at any time at our sole discretion without notice, but you will still be liable for all amounts due up to and including the termination date.

Upon termination, the following sections shall remain in effect: Intellectual Property, Feedback, Termination Clause, Disclaimer, Limitation of Liability, Indemnification Clause, Severability Clause, Waiver Clause; the entire Agreement, Assignment Clause, Applicable Law, Privacy Policy, and any other clauses that should essentially remain in effect after termination.

Article 16 - Disclaimer
The information provided through this Service is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance on such information is entirely at your own risk. We are not liable for any liability or obligation arising from reliance on such material by you, any other Service visitor, or any person who may have access to its content.

Unless otherwise expressly stated by The Ordinary, this Service and all products offered through it are provided "as is" and "as available" without any representations, warranties, or conditions of any kind, express or implied, including but not limited to implied warranties of merchantability, quality of goods, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, promise, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied warranties or other types of warranties, therefore the above disclaimers may not apply to you.

Section 17 - Limitation of Liability
To the maximum extent permitted by law, The Ordinary, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs or any similar damages, whether based on contract, tort (including negligence), strict liability or other legal cause, arising from your use of any Service or any product obtained through the Service, or any other claim relating to your use of the Service or any product, including but not limited to errors or omissions in any content, or any loss or damage of any kind arising from your use of the Service or any content (or product) published, transmitted or otherwise made available through the Service, even if advised of the possibility of such damages.

Article 18 - Indemnification
You agree to indemnify, defend, and hold harmless The Ordinary, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim (including reasonable attorneys' fees) payable to third parties arising from: (1) your breach of these Terms of Service or documents incorporated herein by reference; (2) your infringement of any law or third party's rights; or (3) your access to and use of the Service.

We will notify you of any claim requiring indemnification, but failure to receive timely notification will not release you from your indemnification obligations unless you suffer material damage as a result. We may control the defense and settlement of such claims at your expense, including the selection of attorneys, but we will not settle any claim requiring you to assume a non-monetary obligation without your consent (which you may not unreasonably refuse). You shall cooperate in the defense of any claim requiring indemnification, including providing relevant documentation.

Article 19 - Severability

If any provision of these Terms of Service is held to be illegal, invalid, or unenforceable, such provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

Article 20 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules we have on this website or related to the Service, constitute the entire agreement and understanding between you and us, and bind you to your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including, but not limited to, any prior versions of these Terms of Service).

No ambiguity in the interpretation of these Terms of Service may be detrimental to the drafters.

Section 21 - Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 - Governing Law
These Terms of Service, and any separate agreements we provide to you regarding the provision of services, shall be governed by and construed in accordance with the laws of the federal, state, or district courts in the jurisdiction where The Ordinary is headquartered. You and The Ordinary agree to be tried in such courts and accept their personal jurisdiction over you.

Section 23 - Headings
The headings used in this Agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 24 - Changes to the Terms of Service
You can view the latest version of the Terms of Service on this page at any time.

We have the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service after any changes to these Terms of Service are posted constitutes your acceptance of those changes.

Section 25 - Contact Information

If you have any questions about the Terms of Service, please send them to VladiPorat590@gmail.com.

Our contact information is as follows: VladiPorat590@gmail.com